👉 Reporting - Live hits

📖 Definition

The live hits screen enables you to instantly display hits on a campaign. This provides a global view of the actions carried out by users who visit your website. This service is only available on demand for a specific campaign and helps you perform the QA of your campaign.
We recommend that you enable the QA mode on your campaign before clicking See live hits in your campaign report. This way, you can make sure information is forwarded correctly before launching your campaign and starting data collection.

 

⚙️ Functioning

When clicking See live hits, the request can take up to 30 seconds to be approved. The button then changes to See current activity. On click, the window displaying current hits appears.
The live hits feature is only effective for 60 minutes. After this time, if your QA is not completed yet, you need to relaunch the service. Hits are displayed in the window for 10 minutes, after which they disappear.

Types of hits

The following types of hits can be displayed on the live hits screen:

Type of hit

Explanation

Event

Hits related to actions set up previously, during the goal configuration step (Action tracking, for instance)

Pageview

Hits related to all pages viewed by users

Transaction

Hits related to transaction actions carried out by users

Item

Hits related to each product purchase (one hit per product in a transaction)

NPS

Hits related to actions carried out on the NPS widget

Segment

Hits related to segments previously configured in your source code.

Each type of hit is easily identified thanks to a visual label. When it is detected, the primary goal is highlighted on the page. Tracking down your primary goal should be your main point of interest when analyzing a campaign.

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⭐ Good to know

The live hits screen only displays up to 500 simultaneous hits on the campaign.

 

Displayed information

The live hits screen features a summary of the campaign information:

  • the campaign ID;
  • the campaign status (live or paused);
  • the number of hits received since the date of the first displayed hit;
  • a data refresh button;

⭐ Good to know

The collection of the newest data is automated. When new hits have been received, the refresh button is available in the interface.

 

The table displaying hits includes the following information:

Information

Explanation

Hit

The type of hit received. You can get additional information about the value of the hit by hovering over its label (e.g. transaction revenue, event label, segment key)

Date and time

The date (dd/mm/yyyy format) and time the hit was received on

Variation ID

The ID of the variation the action was carried out on

URL

The URL of the page the action was carried out on

Device

The type of device the user carried out the action on (PC, mobile or tablet)

Visitor ID

The ID of the visitor who carried out the action

Hits are displayed in chronological order, which means the most recent hit is found at the top of the screen.
Once the variation has recorded 500 hits, the oldest hits must be deleted in order for more to be displayed. The system automatically deletes the oldest hits (particularly those carried out by visitors over 10 minutes ago). This means that when the number of hits received within a 10-minute period exceeds 500, this screen only displays a sample of the actual activity.

 

Need additional information?

Submit your request at product.feedback@abtasty.com

Always happy to help! 

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