๐Ÿ‘‰ Understanding tag status

The AB Tasty generic tag enables you to run campaigns on your website. We recommend you install the tag on all pages of your website, to be able to collect data on all indicators and view them in the reports.
By default, the AB Tasty tag is updated every time a test or personalization is launched. This enables the most recent changes to be uploaded onto the website and to be seen by your visitors.
Here are the 4 statuses the AB Tasty tag can have:

Tag is up-to-date

๐Ÿ‘€ What you see: Tag_refresh_new.png

Last update: dd/mm/yyyy - hh:mm:ss -UTC +02:00
Once you update the tag, all changes made to your active campaigns and/or account settings since the last update will be visible in production.

๐Ÿ› ๏ธ Status /Action to perform: Tag is up-to-date and the most recent changes have been applied to your website.
โ†’ Click the icon to update the tag.

โš™๏ธ Technical information: All the changes you made in your campaigns or in your account settings are pending.

Tag is being updated

๐Ÿ‘€ What you see: Tag_updating_new.png

List of the steps of the compilation

๐Ÿ› ๏ธ Status /Action to perform: Tag is being updated. The status of the tag will automatically change once the update is complete.

โš™๏ธ Technical information: The tag is compiling all data from your campaigns including the last modifications you've made and will be sent to our servers for distribution.

Tag has just been updated

๐Ÿ‘€ What you see:ย Tag_refresh_success_new.png

Your tag has been successfully updated on dd/mm/yyyyย - hh:mm:ss -UTC +02:00
All the modifications you have made before this time are currently live on your website.

๐Ÿ› ๏ธ Status /Action to perform: Tag has been updated successfully. The icon will automatically go back to status 1.

โš™๏ธ Technical information: All your live campaigns, including your latest modifications, are now in production.

Tag couldn't be updated

๐Ÿ‘€ What you see: Tag_refresh_fail_new.png

Sorry, your tag has not been updated as we encountered an error on our side...ย  Please try again later.
Last successful update: dd/mm/yyyy - hh:mm:ss -UTC +02:00. All the modifications you have made after this time are not live on your website.
OR
Oops, your tag has not been updated as we have detected errors on your account. Please check and correct them before updating your tag again.

๐Ÿ› ๏ธ Status /Action to perform: The tag couldnโ€™t be updated.
โ†’ If the error comes from AB Tasty, try to refresh the tag later.
โ†’ If the error comes from your account, correct the errors before refreshing your tag again.

โš™๏ธ Technical information: All the changes you made in your campaignsย or in your account settings are pending.

Script is empty

๐Ÿ‘€ What you see: image4.png

It seems that the AB Tasty script is empty. This means that your campaigns are temporarily deactivated. To continue running your campaigns, click Rebuild script directly from the campaign list or in the Settings.

๐Ÿ› ๏ธ Status /Action to perform: Script is empty.
โ†’ To continue running your campaigns, you must rebuild the script. To do so, go to Settings > Framework > Rebuild script

โš™๏ธ Technical information: This function clears the content of the JavaScript file called up by the AB Tasty tag. In other words, without removing the tag, you call up a file that contains no instructions. This is useful if you notice errors on your site and suspect AB Tasty.
More information.

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Need additional information?

Submit your request atย product.feedback@abtasty.com

Always happy to help!ย 

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