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Login guide

To access the AB Tasty interface, you need a company-specific AB Tasty account, which you can log in to with an email address and a password. Multiple users with specific access rights can log in to the same account. For more on this, refer to our guide about user management.

 

Logging in to AB Tasty

Each account is created by the AB Tasty teams, along with the profiles which are authorized to use the account and to log in to the platform.

 

Receiving account access as a new user

When a new user is added to a customer account, they automatically receive a welcome email inviting them to activate their account.

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Google Sign-up and sign-in option

Sign up with Google

To sign up with your Google account, follow these steps:

  1. Click Activate my profile from the welcome email
  2. On the AB Tasty landing page, select Google sign-up
  3. Select the Google account linked to your professional email address and click continue – you will be redirected to the experiments dashboard

Sign in with Google

To sign in with your Google account, follow these steps:

  1. Go to the AB Tasty login page
  2. Enter your professional email address and your password, then click Sign in
  3. Or select Sign in from the Google option

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Password set up

To log in to the AB Tasty interface, follow these steps:

  1. Click Activate my profile from the welcome email
  2. Enter your email address in the login page that appears and click Next

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  1. Create your password and confirm it, click Save password & Log in to be redirected to the platform

 

Good to know 💡

Your password must respect all the following rules: 

  • 12 characters minimum
  • At least one lowercase character
  • At least one uppercase character 
  • At least one number
  • At least one special character 

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The process varies depending on whether you are using a secure connection (single sign-on) or a standard connection. 

 

Resetting your password

If you have forgotten your password, click the Forgotten password? link and enter your email address to receive a reset link and create a new password. 

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Getting access to a new account

When existing AB Tasty users are granted access to a new account, they automatically receive a new account email inviting them to log in. To log in to AB Tasty, click the Login link in the email or connect via the login page https://app2.abtasty.com/login

The new account name appears in the account drop-down in the navigation bar.

 

Using a secure connection with single sign-on (SSO)

For security reasons, your company may choose to use single sign-on (SSO). This is a unique authentication system that enables you to connect to several platforms using the same email address and password.

AB Tasty lets you implement SSO through SAML 2.0, an open-standard data format for exchanging authentication and authorization information. AB Tasty’s SSO feature allows you to secure your workspace and control your users’ access. All your team members can log in to AB Tasty using one set of sign-in credentials from existing authentication providers. SSO is an email-level feature that will apply across all projects and experiments. 

When you use SSO, our platform automatically links AB Tasty to your professional portal.

 

Activating SSO in your AB Tasty account

Prerequisites:

  • You can configure an Identity Provider (IP) for the AB Tasty service 
  • Your Identity Providers can communicate with AB Tasty – some Identity Providers are limited to internal communication, which blocks the use of SSO with AB Tasty
  • AB Tasty only manages SP-initiated SSO, so please ensure your Identity Provider is compatible 

To continue the SSO integration process on your account, please contact your CSM or Key Account Manager who will send you all the required details. After you have provided the required information, our support team will verify the SSO integration. Once the verification is done, we will enable SSO for your account(s). Our support team will be in contact with you throughout the whole process.

 

Logging in to the AB Tasty platform with SSO

New email invitation

When a new user is added to a customer account, they automatically receive an email. To log in to this account from the email, follow these steps: 

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  1. Click the Login button in the email – AB Tasty detects the domain of your address and automatically redirects you to your company portal
  2. In the dedicated fields, enter your professional email address and password and click Login – if you have access to the AB Tasty platform, the test dashboard will be displayed

SSO login

Once SSO is enabled in AB Tasty, all users will have to log in via SSO. 

 

Good to know 💡

Once SSO login is enabled on your account, the ability to log in with an email password will be disabled, meaning that you can no longer log in to your AB Tasty account by manually entering your password.

To sign in to your AB Tasty account using SSO, follow these steps: 

  1. Go to the login page and click Login with SSO, or go directly to https://app2.abtasty.com/ssologin
  2. Enter your professional email address in the email field and click Sign-in
  3. You’ll automatically be redirected to your provider to authenticate or, if you are already authenticated, you’ll be redirected to the AB Tasty platform

Heads up ⚡

To sign in using SSO, you must have an AB Tasty account. If this is not the case, please contact an administrator to request access.

 

SSO: Okta SAML Integration Guidelines

SSO: Microsoft Azure AD (Active Directory) SAML Integration Guidelines

 

Specific questions

How can I configure SSO?

Please contact your dedicated CSM or Key Account Manager to enable SSO on your account(s). 

 

My company uses a custom SSO solution. Is AB Tasty compatible?

AB Tasty is compatible with any authentication solution as long as it’s a SAML 2.0. If you have any questions, please reach out to support@abtasty.com. We can help you with the integration process.

 

How long do SSO-based sessions last?

The SSO session will expire after 8 hours of inactivity.

 

Once the SSO is enabled, can my company’s users still sign in using an email password?

No. Once SSO is enabled on your account, the use of an email password will be disabled for all members of your organization.

 

Can I add external collaborators who don’t have SSO credentials to my SSO-enabled account?

Yes. External contributors such as partner agencies will remain able to log in using an email password, as long as they’re not using your company email address.

 

Can existing or new collaborators on my SSO-enabled account access the account if they don’t have SSO access through my company?

Only collaborators with SSO credentials with your organization can access your SSO-enabled account with their company email addresses.

 

Good to know 💡

You can manage users’ access to your account(s), from https://app2.abtasty.com/settings/user-management. You will need to revoke a user’s access to your Identity Provider as well.

 

If SSO is disabled, how will the users access the account? Can they use their old email address and password?

Yes. Once SSO is disabled, users can input their email addresses and password to access their accounts.

 

Can users who have never set up a personal password use the Forgotten password?

Link to set one up. After this, they can use the email address and the new password to sign in to their account.

 

How do I log in to my non-SSO accounts?

You will be able to log in to your non-SSO accounts by entering your professional email address and password from the login page. Once connected to the AB Tasty platform, you can switch between any account you have access to (SSO-enabled or non-SSO-enabled).

 

My company has enabled SSO, but I cannot sign in using SSO from my email ID.

Verify that your email is added as a user in the AB Tasty account. If it is, and you are still unable to sign in, please contact support@abtasty.com.

 

How do I revoke a user’s access?

You can revoke a user’s access in the AB Tasty platform, here: https://app2.abtasty.com/settings/user-management. In addition, you will need to revoke the user’s access in your Identity Provider, too.

 

 

Logging in using multi-factor authentication (MFA)

Activate the multi-factor authentication (MFA) functionality via your account settings to configure an additional level of security during the login process. The sending of an SMS makes sure that you are the right user.

You have two possibilities: 

  • Activate MFA for your credentials only
  • Force the activation and usage of the MFA for all users using a specific AB Tasty account

 

Activate MFA 

Activate MFA for Your Credentials Only


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To activate MFA for your credentials only, follow the steps below:

  1. Access Settings > Profile > User Information and click the Enable Multi-Factor-Authentication CTA.
  2. Fill in your phone number.
    You will receive a code by SMS.
  3. Enter the code in the appropriate field and click Verify.

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You will then be asked to reconnect to the platform through the AB Tasty login page.

Once the configuration is complete, when logging in to the AB Tasty platform, follow these steps:

  1. Click Login in the credentials confirmation email or on the homepage of the AB Tasty website
  2. Enter your email address and password on the page that appears and click Login
  3. An authentication code is sent via text message to the mobile phone number you’ve previously configured – for more on this, see Personal information >Multi-factor authentication (MFA)
  4. Enter the 6-digit code in the relevant field
  5. Click Verify and the test dashboard will be displayed

    📎 Note: You can also check the Don’t ask me again for this device option if your device is fully secured and if you do not want to enter a code on this one specifically. 

MFA is now active on your credentials.

 

Activate and Force MFA for All Your Account Users

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For your whole team to use MFA to connect to your AB Tasty account, please follow the steps below: 

  1. Activate MFA for yourself.
    For further information, please refer to the section
    Activate MFA for Your Credentials Only. 
  2. Access Settings > Account Management > General information and flag the Enable Multi-Factor-Authentication option.

 

Good to know 💡

As the user who has activated and forced MFA for the account, you are the only one authorized to revoke MFA for the account. All other users will not be able to cancel the option by themselves. 

 

All other users of your account will be asked to enter their MFA information (phone number) when they return to the platform. This is a necessary step to connect to the AB Tasty account.

If you own several accounts, you will see a lock being displayed next to accounts protected by MFA in the Change account dropdown which is available in the top right corner of the platform. 

 

Requesting a new code

The 6-digit code must be used within 2 minutes of the text message being received. If necessary, click Resend to receive a new code.

 

Saving the device

When MFA is enabled, you can save the device used to log in to the platform. To do this, during the second verification step, follow these steps:

  1. Enter the 6-digit code in the relevant field
  2. Check Don’t ask for codes on this device
  3. Click Done

You will no longer receive verification codes for this device and will be able to log in with just your email and password. However, if you don’t log in for 15 consecutive days, two-step authentication will be re-enabled and you will once again be able to receive a verification code.

 

Troubleshooting area

In case you need support, follow the instructions given in the articles below:

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